Star Energy, Neptune Oil, WMS Oil (Titan Oil), Ciel Oil, Magic Oil
CYNOD: the platform that connects a whole network of fuel distributors in real time
Context & challenges
Between 2013 and 2022, several fuel distributors (Star Energy, WMS Oil, Ciel Oil, Magic Oil, Neptune Oil) gradually adopted CYNOD to modernise their payment systems.
Each network could manage its own client base, payment methods and transactions. However, end clients were restricted to using their cards or vouchers only at the stations of the distributor they had signed up with, which limited how smoothly and how widely their payment methods could be used.
The challenge: to create an interconnected network where a client can freely use their payment methods at any partner station, while guaranteeing transparency and fairness between distributors.
Project objectives
- Ensure interoperability between the various networks running CYNOD.
- Extend payment options across a wider mesh of stations.
- Strengthen client satisfaction and loyalty by removing the geographical constraint.
- Consolidate the inter-company partnership within a win-win framework.
Client testimonial
“Interoperability has transformed the way we serve our clients. Today, whatever their card, they always find a service point nearby.”
The solution
- The CYNOD platform’s services rolled out at each fuel distributor (Star Energy, WMS Oil, Ciel Oil, Magic Oil, Neptune Oil)
- Interconnection of the platforms between distributors, to share a common usage logic.
- Comprehensive, transparent reporting made available so that each organisation knows:
- What its own clients have spent at partner stations,
- What partners’ clients have spent across its network.
- Financial settlement handled directly between partners, entirely independently, with no involvement from SENSOFT.
- The main payment methods (cards, fuel vouchers, electronic codes) activated at every station in the extended network.
- Integration of multi-sector services beyond fuel: shop, car care and lubricants, additional services.
Results & benefits
- A richer client experience: the freedom to use one’s payment methods across an extended network, at no extra cost.
- Greater flexibility in using cards and vouchers (mobility, convenience).
- A stronger partner network and the creation of an ecosystem built on trust.
- Higher turnover and more traffic at stations, thanks to the appeal of the interconnected network.
Why this matters for you
With CYNOD Interoperability, several competing distributors have created a win-win network:
- Giving clients complete freedom of use
- Gaining in appeal and in transaction volume
- Creating a collaborative ecosystem while keeping their independence and transparency