PFC
Asterbox PFC: field collection that is 100% reliable, even with no connection
Context & challenges
To optimise its mobile banking services and the management of its field teams, the bank adopted Asterbox PFC, a robust solution that works even in disconnected mode. The project automated the collection and transmission of data, improved agent productivity and strengthened the security of field operations
Project objectives
- Extend and optimise mobile banking services while improving the management of field teams.
Client testimonial
“Asterbox PFC automated collection and secured synchronisation. Teams spend less time entering data and more time serving our clients.”
The solution
- Rollout of Asterbox PFC, an advanced solution for mobile terminals.
- Effective management of field team activity.
- Automation of the collection, processing and transmission of data.
Results & benefits
- Work with or without a connection: works in disconnected mode, ideal for areas with poor network coverage.
- An easy-to-use interface: designed to be intuitive, even for agents who are not tech-savvy.
- Reinforced security: guarantees the confidentiality and integrity of data.
- Smooth integration: interfaces easily with your existing information system.
- Cost control: optimises field operations, thereby reducing operating costs.
Why this matters for you
It illustrates reliable field execution, even offline, in the service of day-to-day performance.
- Offline effectiveness: business continuity even in network dead zones, a guarantee of operational resilience.
- Field productivity: automated collection and transmission mean more useful visits and less paperwork.
- Operational security: encrypted data, controlled synchronisation, fewer instances of fraud and dispute.
- Usable in real time: from the field to the back office, a short loop that improves day-to-day steering.
- Easier adoption: an agent experience designed for real use (mobile-first, simple, robust).